Privacy Policy

Updated: May 31, 2025

This Privacy Policy describes how The Match Guy LLC (“The Match Guy,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you visit https://thematchguy.com (“Site”) or use any of our digital products or services (collectively, “Services”).

By accessing our Site or using our Services, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

We collect the following categories of personal data:

Information you provide directly – name, email, phone, billing address, payment details, academic background, and other information submitted through forms, purchases, or account creation.
Automated data – IP address, browser type, device ID, pages visited, and session duration, collected via cookies and tracking technologies.
Account activity – login times, content viewed, purchases, and course engagement data.

2. How We Use Your Information

We process your data to:

Deliver and manage your purchased Services
Communicate with you regarding your account or Services
Send transactional updates and promotional content (where permitted)
Analyze site usage to improve features and performance
Detect and prevent fraudulent or unauthorized activity

3. Cookies and Tracking Technologies

We use cookies, pixels, and similar tools to:

Keep you logged in
Analyze usage via Google Analytics
Measure ad performance via Meta Pixel and Google Ads
Personalize marketing and user experience

For U.S. users, our cookie banner notifies you that “Our site uses cookies. By using our website, you agree to cookies.” A link to this policy allows you to opt out or manage preferences.

For EU/UK users, we use a consent management platform (CMP) via iubenda. Non-essential cookies are blocked unless you provide opt-in consent.

You can modify or withdraw consent at any time via the CMP link in the footer of our Site.

4. Sharing with Third Parties

We share data with trusted vendors who help operate our business, such as:

Payment processors (e.g., Stripe)
Analytics providers (e.g., Google Analytics)
Advertising platforms (e.g., Meta, Google)
Email platforms (e.g., Mailchimp, Klaviyo)

These third parties are contractually required to process your data in compliance with privacy regulations and their own privacy notices.

We do not sell your personal data.

5. Legal Bases and Your Rights

Depending on your location, you may have the right to:

Access or correct your personal data
Request deletion or restriction
Object to data processing
Withdraw consent (where applicable)

To exercise these rights, contact: info@thematchguy.com

6. California and U.S. State Privacy Rights

Under California (CCPA/CPRA) and other U.S. state laws, residents may:

Opt out of certain data sharing (we provide a “Do Not Sell or Share My Info” link)
Request access or deletion of their personal data
Authorize an agent to act on their behalf

We honor global privacy control (GPC) signals for California users.

7. International Users

Your data may be processed in the United States. If you are located outside the U.S., your data will be transferred and stored under U.S. jurisdiction. We use standard contractual safeguards to protect international transfers where required.

8. Data Retention

We retain Personal Data only as long as necessary for the purposes above, plus:

Bookkeeping and tax records (7 years typical)
Legal hold periods
Consent log retention (5 years)

When data is no longer needed, it is anonymized or stored securely until it can be deleted.

9. Security

We implement reasonable administrative, technical, and physical safeguards, including:

TLS encryption
Access control protocols
Regular backups and staff training

We strive to protect your personal data, but no system is entirely immune to breaches. While we take appropriate precautions, we cannot guarantee absolute security.

10. Children's Privacy

Our Services are not directed to children under 13. If we learn that we have collected data from a child without verified parental consent, we will delete it promptly.

11. Third-Party Sites

Our Site may contain links to other websites. This Privacy Policy applies only to our Site. We are not responsible for the privacy practices of third-party sites.

12. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be announced via the Site or email. Continued use of the Site after changes signifies acceptance.

13. Contact Us

If you have questions or concerns about this policy or your personal data, contact:

Email: info@thematchguy.com

Trademark Notice: USMLE®, COMLEX-USA®, NBME®, NRMP®, ECFMG®, and ERAS® are registered trademarks of their respective owners. The Match Guy LLC is not affiliated with or endorsed by these organizations.